Shiekh 관련 질문 드립니다 ㅠㅠ

 
  201
2017-06-21 14:57:22

얼마전에 풋셀 회원님이 올려주신 11바론스
shiekh 링크타고 들어가서 결제까지 마쳣는데 이런 메일이 왔네요.. 민증이랑 주소확인하려고 하는거 같은데.. 이거 환불해야 하나요?

Dear Customer,
Thank you for your recent purchase with Shiekh.com. Unfortunately our payment processor has put a hold for review on your order.
Please send me either a form of a recent identification or a utility bill (electric, gas, phone, etc.) that has your name and the address matching the billing address. Please feel free to black out any information that you feel is not relevant; we simply need your name and billing address to verify that we are shipping to the cardholder. This is solely done for the protection of our customer’s financial information. You may scan and email your document to me, or you may fax the documents to me at 909-605-7463. Please put attention “Web Billing Dept. and your order number”.

We also have a secondary payment method via PayPal, which we will not require you to submit any documents. If you pick this method please advise me that you have sent the funds via PayPal. The funds required for your order must be sent to support@shiekh.com. We will go ahead and void your original credit card transaction once we get a response that you will be or have paid via PayPal.
If you have any further questions please feel free to reply to this email or call our toll free number 844-315-3334 7AM to 5PM PST Monday thru Friday.

If you send a payment through PayPal, please reply back to this email with either your transaction ID or the email address used to send the payment so we can locate your payment.


Thank you,

Verification Specialist X03


2
Comments
2017-06-22 00:14:51

첫번째 단락은 작성자님 말씀대로
카드 결제시에 그 성명과, 그외 집으로 배송되는 고지서의 성명 일치여부, 주소 일치여부를 확인해야 한다는 말이구요,

두번째 단락은, 결제수단으로 paypal 을 이용하셔서 결제하시면, 첫번째 단락같은 수고로움을 하지 않아도 된다는 것입니다. 이미 결제 하신걸로 아는데, paypal결제하시면 전에 결제하신 금액은 환불 해준다는 거구요, 만약 paypal로 하시게되면 해당 이메일로 paypal 아이디 혹은 수단시 사용했던 이메일주소를 보내시면 된다고 합니다

OP
2017-06-23 22:33:55

앗! 답변 감사드립니다 ㅠㅠ
제가 늦게 봣지만 해결은 잘 되엇구요
그래도 답변해주신거 정말 감사드려요!

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